Welcome to TGS Mobile Apps support. Find answers to common questions below or contact us directly.
Tap the "+" button on the main screen, then scan the QR code provided by the service you want to protect, or enter the secret key manually.
Go to Settings → Backup & Restore → Export. This feature requires a Premium subscription. Save the exported file in a secure location.
Go to Settings → Backup & Restore → Import, then select your previously exported backup file.
Yes. All your 2FA account data is stored locally on your device only. We do not collect, transmit, or store your authentication data on any server.
On iPhone/iPad: Go to Settings → Apple ID → Subscriptions, find Authenticator App, and tap Cancel Subscription. On Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions.
Weekly: $1.49 for the first week, then $9.99/week, billed automatically.
Yearly: 7-day free trial, then $49.99/year, billed annually.
Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
Your 2FA codes will be lost if you delete the app without a backup. We strongly recommend exporting a backup before uninstalling.
If you have a backup file, use Settings → Backup & Restore → Import to recover your codes. If you don't have a backup, contact the individual services directly to regain account access through their account recovery process.
Can't find what you're looking for? We're happy to help.
Email: tgsmobileapps@gmail.com
We typically respond within 1–2 business days.